Terms and Conditions

1. Acceptance of Terms

By accessing and using Medflow’s services, including our website medflow.com.au, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Description of Services

Medflow provides a SaaS solution designed to reduce administrative time for specialist physicians in Australia. Basic access to our platform is currently provided free of charge. We reserve the right to introduce fees or modify our pricing model in the future.

3. Account Registration and Security

In order to access certain features of our platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. License Grant

Subject to these Terms, Medflow grants you a non-exclusive, non-transferable, and revocable license to use our services for your internal business purposes.

5. Payment Terms

Currently, Medflow offers basic access free of charge to specialist physicians in Australia. We reserve the right to implement fees or modify our pricing structure in the future, with prior notice provided to our users.

6. Intellectual Property Rights

All content, trademarks, and intellectual property rights associated with our platform are owned by Medflow or our licensors. You agree not to reproduce, distribute, or create derivative works from any content without our explicit written permission.

7. Restrictions on Use

You agree not to use our services for any unlawful or unauthorized purpose. Prohibited activities include, but are not limited to, reverse engineering, data mining, or interfering with the operation of our services.

8. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that violates these Terms and Conditions or for other reasons deemed necessary by Medflow.

9. Disclaimers and Limitation of Liability

Our services are provided "as is" without any warranties, express or implied. In no event shall Medflow be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Medflow, its affiliates, and their respective directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or your violation of these Terms.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Australia.

12. Changes to the Terms and Conditions

Medflow reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated terms.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: privacy@medflow.com.au
Address: Level 34, 100 Miller St., North Sydney NSW, Australia 2060

Effective Date: 1 February 2025

info@medflow.com.au

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